Frequently Asked Questions (FAQs)

Joining Group 1 Automotive means we can offer you even more benefits, including a wider selection of vehicles, enhanced services, exclusive offers, and support from a nationwide network of dealerships and service centres. You’ll continue to receive the exceptional service you’ve come to expect, from the same friendly faces.

No, the quality of service you receive will remain unchanged. The same dedicated team will continue to provide you with exceptional care, now backed by the resources and support of Group 1 Automotive.

Your existing service plan will remain valid and unchanged. You will continue to receive the same level of service and benefits under the new name. If you have any questions about your service plan, please contact the service team at your local dealership.

Your finance agreement will not be affected by the name change. All terms and conditions of your existing finance agreement will remain the same. If you have any concerns or questions, please reach out to a member of the sales team at your local dealership.

Yes, all warranties will remain valid. The transition to Group 1 Automotive will not impact the terms or coverage of your warranties.

Your new vehicle order will not be affected by the transition. All delivery timelines and terms remain unchanged. If you have any questions or need an update on your vehicle’s status, please contact our sales team.

Over the coming months, you’ll start to see our new name and branding in our dealerships, on our website, and in our communications. Despite these changes, you can expect the same great service from the same familiar faces.

If you have further questions, please don’t hesitate to contact your local dealership who will be happy to assist you.