Read our reviews

Google
5.0/5
19 Dec 2024
Google Mercedes-Benz of Loughborough
I recently purchased a new C-Class from the Mercedes Loughborough, and I couldn’t be more pleased with the service I received from Trevor, Fabion, and Semir. They were extremely professional and made the entire process seamless. To give you some background, I initially visited the Mercedes Leicester since I live in Leicester. However, after three visits—during which my details were taken twice but I never received a follow-up—and one instance where a sales associate made us wait for over 30 minutes only to tell me to return another day, I was left annoyed. The customer service at Leicester was disappointing, and it really highlighted how well the Mercedes Loughborough team treats their customers. I then contacted Trevor and asked if they could bring the car to the Loughborough branch. He was incredibly helpful, and by that weekend, the car was ready for a test drive in Loughborough. Although Trevor was not there that day, Semir was, and we enjoyed a smooth, stress-free test drive. Afterward, we were informed that Trevor would call us on Monday to follow up—another great touch to the experience. We decided to go ahead with the car, and although I needed it by Sunday for my wife’s birthday, Trevor was still on leave. However, working with Fabion and Semir made the process just as easy, and I truly appreciated their efforts. On the day of the handover, Trevor came in on his day off to make sure everything went smoothly, which I thought was above and beyond. Thanks to the Loughborough team, we had a fantastic 5-star experience. I’m already looking forward to coming back in January for my daughter’s car! Many Thanks Sunny
Google
5.0/5
18 Dec 2024
Google Mercedes-Benz of Loughborough
Friendly/professional Would gladly recommend when buying a vehicle First class service
Google
5.0/5
12 Dec 2024
Google Mercedes-Benz of Loughborough
Loughborough mercedes dealership is absolutely fantastic service..having purchased a used mercedes car from a used dealership I was trying to input mercedes me app and this would not work due to a original owner being on the system..I was assisted by a gentleman who quickly offered me a nice cup of coffee...I waited very short time and a young polite technician called Caitlin Smith took my documents phone and had my app set up within minutes...this is excellent service..I wouldn't hesitate to recommend and use again thank you.Tony
Google
5.0/5
7 Dec 2024
Google Mercedes-Benz of Loughborough
Fabulous service and support from Oliver Mckenzie-Small for his excellent attentive service (without being over the top!) in seeking out and finding g the right vehicle for me to my budget. The C43 AMG 4 wheel drive estate is an absolutely dream car… One of the best I’ve owned… well done Oliver, Fabian and all the team at Mercedes Loughborough
Google
5.0/5
3 Dec 2024
Google Mercedes-Benz of Loughborough
Very convenient and makes it easier the checklist tool you receive from Mercedes to your email on addition that your car need to replaced such as wiper blades, remote batteries replacement etc. very satisfied with the work they have done. Staff are very helpful and friendly.
Google
5.0/5
2 Dec 2024
Google Mercedes-Benz of Loughborough
Like many other customers, I had a great experience at Mercedes-Benz Loughborough, On arrival I was greeted by Salem lbrahim who was really easy to get along with and made me feel at ease , and answered all of my questions. I did purchase a car from them, and the car was well presented, and I was well happy With my purchase , so a-big thank you to Salem and all at Loughborough Mercedes.
AutoTrader UK
5.0/5
21 Nov 2024
AutoTrader UK Mercedes-Benz of Loughborough
Excellent service from Loughborough Mercedes, everything explained and spent time going through vehicle options I was looking for. Very pleased with the service and attention to detail
Google
5.0/5
21 Nov 2024
Google Mercedes-Benz of Loughborough
Staff lovely , just feel impersonal due to automation . And you have no direct contact or point to go to talk to service dept . Only fault
Google
5.0/5
1 Nov 2024
Google Mercedes-Benz of Loughborough
From the minute we walked into the Mercedes Benz Showroom in Loughborough, Ms. Caitlin Smith and her colleagues treated us amazingly. From the time of placing our order to the time of delivery we were kept informed and updated throughout of the progress. On the day of delivery we had an unbelievable experience and could not have wished for a happier moment when we first saw our new car. We were very impressed with the handover that was thoroughly explained in detail and all features shown. We can’t thank Caitlin enough because she went out of her way for us, assisting us at all times.
Google
5.0/5
31 Oct 2024
Google Mercedes-Benz of Loughborough
Very knowledgeable helped me understand the the difference between GLC ect And I now am clear which model to purchase

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz Loughborough located on Chainbridge Close, Belton Road in Loughborough.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz Liverpool offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Mercedes 2


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 



Mercedes-Benz of Loughborough

From buying your Mercedes-Benz to annual MOT’s and Servicing, our staff at Group 1 Mercedes-Benz of Loughborough are here to ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our team are always here to help.

Mercedes-Benz of Loughborough offers a wide range of New and Approved Used Mercedes-Benz vehicles, all offering great deals and competitive finance options to suit all desire and budgets. We can also provide details on small business and fleet purchased and have dedicated Mercedes-Benz Servicing and Parts teams on site. Also why not find out more about our EQ Range and discover the fascination of Mercedes EQ: intelligent electromobility, driving pleasure, suitability for everyday use and maximum safety. Explore the benefits of driving electric.