When arranging funding to accompany your purchase, we work with a panel of selected lenders. This generally includes a captive lender who is associated with the brand of vehicle you are purchasing. We act on the lender’s behalf when making this introduction and not as an independent financial advisor. This means that we will provide you with all of the information that you need regarding the finance products available, but we will not offer you advice or make a recommendation. You will need to decide on whether a particular finance product is right for you, based on the information we provide.
Our general approach is to introduce you first to the captive lender associated with the brand of vehicle you are purchasing. If they are unable to make you an offer of finance, we will then seek to introduce you to whichever of the other lenders on our panel is able to make an offer of finance for you. We do not charge our customers any fees for this service. These lenders will typically pay us a commission for introducing you to them.
Different lenders may pay us different commission. This is normally either a fixed fee or a fixed percentage of the amount you borrow. In addition, captive lenders associated with our brand partners commonly offer us preferential rates for the funding of our vehicles and may also provide us with financial support towards our colleague training and marketing costs.
But neither the commission, nor any other payments we receive from the lenders we work with, influence the amount of interest you will pay under your finance agreement; this will always be set by the lender.
You can request from us the amount (or likely amount) of any commission payable to us in good time before the agreement is made.